KOHO Team
Merged in a post:
Verify Merchant Charges - Prior to Charge
S
Single Nightingale
Would be nice to be able to verify charges from a merchant prior to them going through to stop fraud. Especially if it’s a new merchant, or if the amount is substantial.
KOHO Team
Merged in a post:
3D secure
D
Dew Puffin
3-D secure payments, many retailers are requiring this, please add it. Same as (otp)
KOHO Team
complete
KOHO Team
Seeing some comments on this & want to let everyone know this will be released sometime this quarter. We'll update this post again once it's live.
KOHO Team
Merged in a post:
Fraud alert
F
Familiar Cat
Get alerts for suspicious activities on card or suspicious vendors activity
KOHO Team
Merged in a post:
Security
I
Intermediate Shrimp
Be able to use verification code to sign in just an extra security option
KOHO Team
Merged in a post:
Authentication/Approval for Large Online Purchases
I
Industrial Vicuna
With the increased circulation of scams aiming to get your card information, I feel it may be handy to have the option to approve/confirm/authenticate large online purchases where the account holder can set the limit in which they would have to manually authorize the purchase in the app. This way, if someone’s card information is obtained and unlawfully used in attempt to make large purchases, the account holder can decline to pay the vendor, making use of the card useless for the attempted scammer since they won’t be able to attempt to make a large purchase without authorization. This feature should include the amount and the vendor. If possible, the location from where it was attempted to be purchased could also be beneficial in the fight against scams.
KOHO Team
Merged in a post:
Transaction bypassed the card.
O
Overseas Pony
Chefs Plate and HelloFresh bypass the card and goes straight to the entity.
I had a transaction go through on my account that had the wrong card on file and it still went through.
The KOHO team wants me to lock and request a new card even though the card information is different than that I have.
KOHO Team
in progress
KOHO Team
Alloy Angelfish: if you are looking to replace the physical card, just click on the card image (top right hand side of app) > request new card! https://help.koho.ca/en/articles/1502980-i-lost-my-card
KOHO Team
Hey Inkwell Catshark! We are currently planning for this feature. Right now, we do actually require that you are calling from the phone number registered to your KOHO account in order to activate the card as a security precaution :)
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